Responsible Gaming at l 89 — Your Safety is Our Priority
Entertainment is meaningful only when it stays within limits. l 89 wants every player to play with awareness, safely, and enjoyably — without risking money or relationships.
This platform is for individuals aged 21 and above only.
Gaming is Entertainment, Not a Source of Income
Casino games and sports betting at l 89 are a form of entertainment — not a regular source of income. There is no guarantee of winning any bet, and both winning and losing are a natural part of the experience. l 89 wants you to play each session with a set budget and time limit.
Responsible gaming is not just about spending less — it means understanding your own situation, taking breaks when needed, and being honest with your family and those close to you. Reading l 89's Terms and Conditions will give you full details about the platform's safety measures.
Remember: There is always a risk of losing when gambling. Never bet with borrowed money or funds meant for paying bills.
We believe awareness is the foundation of a healthy gaming experience. That is why l 89 encourages every member to review their own playing habits and set limits when needed. More information on this can be found in our FAQ section.
Self-Limits and Safety Tools
l 89 gives you several tools to manage your own gaming experience. These can be used at any time and take effect immediately.
Set a Deposit Limit
Set a maximum deposit amount for daily, weekly, or monthly periods. Once this limit is reached, no further deposits will be accepted.
Deposit ControlSession Time Limit
Set in advance how long you will play in a single session. When the time is up, the platform will ask you to take a break.
Time ControlTemporary Break
Suspend your account temporarily for anywhere from 24 hours to 30 days. You will not be able to log in during the break.
Cooling-OffSelf-Exclusion
If you are experiencing long-term problems, request a permanent account closure. This decision cannot be reversed.
Permanent ExclusionReview Betting History
View your betting history, deposits, and withdrawal records at any time to analyse your own playing patterns.
View HistoryContact for Support
For any concerns, contact l 89 via 24/7 live chat or email. Support is available in both Bengali and English.
Direct SupportRecognise the Warning Signs
Gambling addiction develops gradually. It may not be obvious at first, but certain behaviours are a signal to take notice. If you see the signs below in yourself or someone you know, seek help promptly.
- You keep betting to recover lost money and each time the amount gets larger.
- You are betting using money meant for bills, household expenses, or borrowed funds.
- You are hiding how much you play from family or friends, or lying about it.
- You cannot stop playing — thoughts about gambling do not leave your mind.
- You are spending more time on gaming while neglecting work, studies, or family responsibilities.
- When you cannot play, you feel restless, irritable, or anxious.
- You need increasingly larger bets to get the same feeling.
These signs are not proof of weakness — they are signals of a health condition. Seeking help in time can make the situation manageable.
How to Set Limits
Log in to l 89 and follow a few simple steps to activate safety tools on your account.
- 1 Log in to your l 89 account and go to the "Profile" section from the top menu.
- 2 Find the "Responsible Gaming" or "Safety Settings" option.
- 3 Set your deposit limit, session time, or break duration according to your preference.
- 4 Confirm the change — the limit will take effect immediately.
- 5 For any issues, contact l 89's live chat support — it is active 24 hours a day.
Where to Find Help
You do not have to carry the problem alone. Talking to a family member, friend, or professional counsellor can ease the situation considerably. l 89 always encourages its members to seek professional support.
To learn more about us and how we work to keep players safe, read our About Us page.
Family and Close Ones
Talk openly with a family member or trusted friend. Often someone close to you can help most quickly.
First StepProfessional Counselling
Seek help from a mental health specialist or behavioural therapist. Gambling addiction is a treatable condition.
Professional Supportl 89 Support Team
Contact l 89 via 24/7 live chat and email support. Bengali-language assistance is available and your information will be kept completely confidential.
Active 24/7Build Healthy Gaming Habits
Follow a few simple but effective rules to develop responsible gaming habits:
- Set a fixed budget before each session and stop playing once that amount is lost.
- After a win, withdraw a set portion rather than placing larger bets out of greed.
- Avoid betting when you are under stress, feeling low, or have been drinking.
- Take at least one full day off from gaming each week.
- Treat gaming as entertainment — consider money lost as the cost of entertainment, not as money you were owed.
- Use a strong password and keep your device locked to prevent minors from accessing your account.
Minor Protection: Age is verified at registration on l 89. No one under 21 may open or use an account. If you know of a minor using this platform, notify l 89 support immediately.
If you have any questions about privacy protection, full details are available on our Privacy Policy page.