All your questions about l 89 answered in one place

After logging in to l 89, go to the deposit menu and select bKash. Send the bKash payment to the designated number and submit the transaction ID. The minimum deposit amount is ৳200. Your balance is usually updated within a few minutes. Use your personal bKash number and enter the correct reference number — doing this ensures the deposit is processed quickly.

l 89 currently supports deposits through four mobile wallets: bKash, Nagad, Rocket and Upay. The minimum deposit for each method is ৳200. These methods are widely available across Bangladesh and can be used from any smartphone, so you can complete a deposit at any time.

l 89 does not apply any processing charge on deposits. However, your mobile wallet provider — bKash, Nagad, Rocket or Upay — may deduct a service charge according to their own policies. It is worth checking your wallet's fee structure before making a deposit.

Yes, the steps for depositing with Nagad are much the same. Select Nagad from the l 89 dashboard, send the payment to the displayed number and submit the transaction ID. The minimum amount is ৳200. Nagad is not a Dutch-Bangla Bank service — that is Rocket. Nagad is a separate mobile financial service operated under the Post Office.

First check your wallet's transaction history to confirm the payment was successful. If it was, contact l 89's 24/7 live chat support with the transaction ID, amount and time. Most issues are resolved within 5–15 minutes. Keeping a screenshot of the deposit makes verification faster.

Withdrawals at l 89 are generally processed within 30 minutes to 3 hours. If there is a high volume of requests at the same time, it may take a little longer. If it is still pending after three hours, contact live chat and provide your withdrawal ID.

To withdraw winnings from a bonus, the wagering requirement must be met. For example, with the welcome bonus: deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000 — the 20x wagering on the bonus means you must complete ৳1,000 × 20 = ৳20,000 in bets. Once the requirement is met, the winnings can be withdrawn.

Yes, withdrawals at l 89 are available 24 hours a day, 7 days a week. There is no extra delay on Fridays, Saturdays or public holidays. Requests made at any time are processed within the standard timeframe of 30 minutes to 3 hours.

A bKash withdrawal is usually completed within 30 minutes to 3 hours. This applies to all payment methods at l 89 — the same timeframe covers Nagad, Rocket and Upay as well. Make sure you enter the correct wallet number, as sending to a wrong number will delay the return.

The minimum withdrawal amount at l 89 is ৳800. Requests below this amount cannot be submitted. The withdrawal menu becomes active only when your balance is ৳800 or more. If bonus wagering is not complete, the bonus portion cannot be withdrawn, though your own deposited funds (if there are no conditions attached) can be withdrawn.

In a progressive jackpot slot, a small portion of every bet is added to the main prize pool. The prize keeps growing until someone wins the jackpot. It is usually triggered at random or when specific symbols line up. Games such as Fortune Tiger (PG Soft) and Mahjong Ways include jackpot features.

In most slot games, free spins trigger naturally during play — a set number of scatter symbols landing activates the free spins round. Some games also offer a Bonus Buy option, where you can pay extra to enter the free spins round directly. Both types of games are available at l 89.

Yes, many slot games at l 89 have a demo or practice mode. Demo mode requires no real money — you can learn the game using virtual credits. However, you cannot win real prizes in demo mode; real money mode is required for actual winnings. New players are better off trying demo mode first to understand the game.

Volatility refers to how often and how large the payouts are. High volatility slots pay out less frequently but the wins are larger (for example, Wanted Dead or a Wild by Hacksaw Gaming). Low volatility slots pay out more often but in smaller amounts. Players who want to play for longer sessions are better off choosing low volatility.

Yes, the sports section of l 89 covers BPL, IPL, T20 World Cup and Bangladesh Tigers international matches — all on the same platform. You can bet both before a match and while it is in progress. Check the sports page regularly so you do not miss any season.

In-play betting is available for most live cricket matches at l 89. Odds change after every ball while a match is ongoing, so decisions need to be made quickly. However, some smaller or less popular matches may only have pre-match betting. Check the sports page for the latest match listings.

Decimal odds are straightforward: multiply your stake by the odds to get the total return. Say in a limited-overs match Team A has odds of 2.10 and Team B has 1.75. If you bet ৳1,000 on Team B and Team B wins, you receive ৳1,750 (profit ৳750); if Team A wins, you lose ৳1,000. These numbers are for illustration only.

If a match is declared a no-result or abandoned due to rain, the stake is generally refunded (void bet). However, the settlement method may differ depending on the specific market and conditions. Read l 89's terms and conditions or ask via live chat for accurate information.

Placing multiple selections together is called an accumulator or multi bet. The odds are multiplied together, so the potential return is larger. Example: if three events have odds of 1.40, 1.60 and 1.70, the combined odds are 1.40 × 1.60 × 1.70 = 3.81 (approximately), giving ৳381 on a ৳100 bet — but if any one event loses, the entire bet is lost.

No, l 89 customer support is available 24 hours a day, 7 days a week. Even at 3 in the morning you will get an immediate response on live chat. Support remains active on Eid, Puja and all public holidays.

Before contacting support, have the following information at hand: your l 89 username or registered mobile number, a description of the issue, the relevant transaction ID (for deposits or withdrawals) and a screenshot if available. Providing these details helps resolve your issue faster.

l 89's support team can help in both Bengali and English. Since Bengali is more comfortable for Bangladeshi players, you can write directly in Bengali in the live chat — you will get fast and accurate help.

l 89 has two main customer support channels: Live Chat — log in to the site and get instant help from the chat window on any page; and Email — use email support to send detailed issues or documents. Both channels respond in Bengali and English.